Tickets Version 2.11 – A Free, Open Source Computer Aided Dispatch(CAD) Program
The Open ISES (Information Systems for Emergency Services) Project is proud to announce the latest release of flagship software product, Tickets Version 2.11. Tickets is a web-based computer aided dispatch (CAD) program that leverages the power of Google maps to bring a high end open source CAD product to the emergency services community. Tickets can perform a number of functions including phone number look-up, driving directions, schedule events, and more.Tickets Version 2.11 – A Free, Open Source CAD Program
The Open ISES (Information Systems for Emergency Services) Project is proud to announce the latest release of flagship software product, Tickets Version 2.11. Tickets is a web-based computer aided dispatch (CAD) program that leverages the power of Google maps to bring a high end open source CAD product to the emergency services community. Tickets can perform a number of functions including phone number look-up, driving directions, schedule events, and more.
One new feature allows you to set up facilities such as hospitals and clinics, and provide driving directions between facilities. This can be useful when tracking an ambulance to an incident, and then from the incident to the hospital. Other uses are for setting up dispatching for special events. The facilities function can be used to locate First Aid Stations and allow easy dispatching of units to the stations. There are more new features such as;
- Email Route Directions to Unit
- Hide Units When Unavailable
- Scheduled Incidents
- Additional callboard features include mileage record per run, expanded comments field and a new listing screen which shows additional details about incidents and responses.
- Frequent Service Users
- Full Screen Pop-up feature allows you to bring up a map of the area in a full screen.We also have two downloads available. One is a complete install for new installations (you will need to set up a web server with PHP and MySQL). The other is an update patch for those already running a copy of Tickets. For more information on this major update, visit our Tickets 2.11 page at http://openises.sourceforge.net/tickets_update_2.html.
Tickets is beginning to find wide spread use among the volunteer amateur emergency radio community where it is often used on special events to track aid stations and responders. It is also seeing use with volunteer services that simply cannot afford the price of a proprietary CAD package. For example, you can read about the Nevada-Sierra Amateur Radio Emergency Services’ use of Tickets at http://openises.sourceforge.net/tickets_neveda.html.
Tickets is open source and free of charge (as are all of the software products at the Open ISES Project). It utilizes the MySQL database and is written primarily in PHP. In addition to software we also offer training materials for EMS, leadership and emergency management.
To find out more, please visit our web site at http://openises.sourceforge.net. The Tickets project can be found at http://openises.sourceforge.net/tickets01.html.