“Wired”:http://www.wired.com magazine has an interesting article on 33 things that suck; and why. Medical records is “one”:http://www.wired.com/culture/culturereviews/magazine/16-02/su_medical_records of those things.
I think the perspective that the author takes is interesting because it is totally outside (I think) of how most of the readers of LMN think.