Availity.com Uses Proprietary Software to Process Transactions

The Atlanta Business Journal (free registration required) has an article about Availity.com a company that ‘… uses proprietary software that allows providers to file claims securely online. Specifically, health care professionals can better transact business with Blue Cross and Blue Shield of Florida and Humana through Availity.com’s Web portal…’ The article notes that the company saves a tremendous amount of time and money to process claims: 25 cents versus $2-3 per claim. The major questions in my mind is why has this not occurred long ago among insurers themselves to lower costs and why does this require proprietary software? Despite this, congratulations to Availity.com

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